Privacy and Data Security Policies
trnkey, inc. (“we”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.yourpartnerpage.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this website and through phone, email, text, or other electronic messages between you and this website.
Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If we make material changes to how we treat our users’ personal information, we will notify you or post a notice on the Website homepage.
How We Protect Your Privacy
Information We Collect
We may request personally identifiable information from you when you visit our website. trnkey, inc. does not share your personal information with outside companies for their promotional use.
By submitting a request to be serviced by us, you authorize us to verify your identity to potentially waive any deposits and utilize your billing information to act on your behalf to complete or adjust service orders in accordance with your request.
To initiate your service request, we may require your full name, home address, social security number, email address, and other pieces of information that may be used to identify you.
Similar to most websites, we collect information about your activity on our website. For example, this includes your IP address, when you visited our website, what type of browser you are using, and the pages you visited.
How We Use Your Information
We use the information collected about you or that you provide to us, including any personal information, to provide you with information, products, or services you have requested from us, our vendors, our affiliates, or third-party service providers. For example, to proceed with a request for services, information will need to be provided to service providers (e.g. utility companies, telecommunication companies, home service companies, etc.) who assist in providing the necessary services. trnkey, inc. does not share your information with unaffiliated third parties, other than as necessary to fulfill your request.
We may also use your information to contact you about products or services available from trnkey, inc. However, we do not share your contact information, including phone numbers, with our vendors, our affiliates, or third-party service providers for marketing or promotional purposes in compliance with 10DLC regulations unless otherwise requested by you.
No mobile information will be shared with our vendors, our affiliates, or third-party service providers for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties unless otherwise requested by you.
In some cases, we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena, or in response to any government or regulatory request.
Your Control Over Information
You have the right as a trnkey, inc. past or present customer to control the use of your personal information for purposes other than fulfilling your request or as required for your service process. For example, we may use your contact information to send you promotional communications about our products or services.
By providing any contact information you submit through any form on this website, or through any other interactions with our Services you are agree to be contacted by, or on behalf of, “trnkey” & “re:place” via phone call, text messaging (SMS), and/or email. This includes SMS messages for appointment scheduling, appointment reminders, service instructions, service confirmations, and service notifications. Messaging frequency may vary. Message & data rates may apply. You can reply STOP at any time to opt-out and stop receiving text messages. You can unsubscribe or opt-out from our email marketing at any time. For assistance, message HELP or email us at clientsuccess@trnkey.com. For more information on our Terms and Conditions, visit https://yourpartnerpage.com/terms-of-services/.
If you have opted out in the past, you do not need to opt-out each year. Your opt-out remains in effect unless you notify us that you would like to opt-in.
Foreign Visitors
If you are visiting our website from outside the United States, please do not provide personal information through this website or by email, as this Policy may not comply with laws in your jurisdiction.
Visitor Age
We do not knowingly solicit, market products or services, or collect personal data from people under 18 years of age. This website is not intended for visitors under 18 years of age.
Web Technology Usage
A “cookie” is a small file that is placed and stored by your Web browser on your computer’s hard drive. trnkey, inc. may set and access cookies on your computer to track and store identifying information about you.
We also may gather information about you using cookie technology. For example, trnkey, inc. may assign a cookie to you to limit the amount of times you see particular information.
Please note that most Internet browsers allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you. We encode our cookies so that only we can interpret the information stored in them.
Data Security
We have implemented data security measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All the information you provide to us is stored on our secure servers behind firewalls.
Our firewall policies are designed to:
• Ensure the system is able to examine information content
• Ensure that logging functionality is consistent with access controls
• Support advanced user authentication
• Detect and respond to intrusions
• Cover domain name, HTTP, SMTP, DNS, and IP traffic
Our computers employ full disk encryption, and we use multifactor authentication for logins to sensitive systems.
Data Center Security
The site for maintaining the information systems components must have the least amount of exposure from internal and external sources. We have intrusion detection/prevention systems monitored 24/7 by a leading SOC.
• Our data center is located in an SSAE 16 Type II certified facility
• Data center secured by security guards, visitor logs, and entry requirements (pass cards/biometric recognition)
• Servers are secured and locked
• Digital surveillance equipment monitors the data center
• All customer data is stored on servers located in the United States
Your California Privacy Rights
California Civil Code § 1798.83 permits California residents to request information regarding personal information disclosed to third parties for direct marketing purposes. To request further information, please email info@trnkey.com or mail us at:
Trnkey, Inc.
2810 Crossroads Dr. Suite 2600
Madison, WI 53718
SMS Terms & Conditions
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
info@trnkey.com or via our toll-free number: (877) 4 TRNKEY
